We're looking forward to welcoming you
Whether you are getting ready to join us on campus for the start of your programme or arriving on campus after starting your course from home, we are really looking forward to welcoming you to the International Study Centre. Here you can look forward to a safe, fun and inclusive learning experience as you build cultural experiences and create networks for your future. Enhanced health and safety measures, blended learning, and a supportive community of international students and expert staff ensure you will have the best start to your university experience.
Here to support you
From visa application through to booking accommodation, you’ll be fully supported by our dedicated team every step of the way. We’ll support you with:
- What to pack
- Planning for your arrival
- Visa
- Accommodation
- How to make the most of your time with us
Studying in Centre
The International Study Centre is open for you to begin your studies and start your journey to achieving your university and career ambitions. In order to create the safest possible learning environment, and whilst social distancing restrictions are in place, you will benefit from blended learning. You will also receive one-to-one support, giving you help and guidance every step of the way.
Essential pre-arrival tasks
Before you arrive at Royal Holloway International Study Centre, you need to complete all the tasks in our pre-arrival checklist. Contact us with any questions.
If you applied directly through us, your Student Enrolment Advisor can answer any questions you have about arriving at Royal Holloway. They can offer advice on living in the UK and support you with organising airport transfers on arrival to the UK. We will also provide you with pre-arrival reading and preparation materials so you are fully prepared for your study abroad adventure.
Pre-arrival checklist
What will your first week be like?
Whether you start online or on campus, you’ll benefit from an Induction Week to help you settle in and make friends.
Frequently asked questions on joining us on campus
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How can I guard against fraud?
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From time to time, scammers may specifically target international students by pretending to be the Police, Visa issuing authorities, education agents or other regulatory bodies. It is important to be able to recognise common signs of fraudulent activity and know what to do if you come across it. The best way to protect yourself from any kind of fraud is to protect your passwords, regularly update your devices with the most up to date security software and never share your bank details or transfer money to an account you don’t recognise.
Make sure you tell a teacher or a member of student services team if you receive a suspicious message or phone call, or if you have any concerns about fraudulent activity. It is important that you let us know as soon as possible so that we can help to protect you and other international students in case they are targeted in the same way.
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Is the Centre open?
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Due to government guidance put in place to limit the spread of COVID-19, we closed the Royal Holloway International Study Centre and moved to teaching online in March 2020. While the campuses are closed, we are continuing to provide teaching and support services via our online learning environment (StudySmart), and other communication methods.
In accordance with current UK government guidelines and following consultation with our staff we have determined that the International Study Centre can safely open for all students to return to learning on campus with appropriate safety measures in place on 28th September 2020*^.
*Subject to satisfactory completion of a rigorous health and safety risk assessment.
^Information is subject to change. Government guidance to prevent the spread of COVID-19 is regularly changing and therefore we will continue to review and adapt the measures that we’re putting in place to safeguard our staff and students as we plan to reopen the International Study Centre.
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What facilities are available on campus?
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While the campus is closed, all teaching and learning has moved online. Only staff carrying out essential activities and students living on site should be on campus.
When the campus reopens and whilst social distancing measures are in place, at Royal Holloway International Study Centre you will benefit from a mixture of as many face-to-face interactions as possible, supported by online learning. You will receive one-to-one support, giving you help and guidance every step of the way.
The Royal Holloway, University of London campus will be open for students with extra measures put in place to ensure your health and safety. For more information, visit the university website.
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What should I do if I need support when I arrive in the UK?
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We’ll ensure that you have all the information and support you need ahead of your move to the UK. We will provide you with tailored information to prepare you for your journey; including information about what to pack, planning for your arrival, and how to make the most of your time at the International Study Centre.
If you need help with anything when you arrive, you can call the International Study Centre’s Emergency Contact number for support:
+44 (0) 7799 405773
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What should I do if I am in the UK and I need health advice or welfare support?
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Staff at the International Study Centre are available to talk to you when you need support. If you need to talk to someone outside of the school, we can put you in contact with external support groups.
If you show the symptoms of COVID-19 then you should follow official UK medical advice. You should also contact the Centre for further information.
View the government’s advice on what to do if you are displaying symptoms of the coronavirus.
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